Terms of Service

1. Acceptance of Terms

These terms govern the use of the getyourhandsoff.com website and the services provided by HandsOff (“we”). By commissioning a project or joining a monthly maintenance plan, you accept these terms.

2. Services

One-off projects:

• Design, build and deployment of AI automations and systems, such as booking and customer-service systems, offers and catalogues, AI assistants and knowledge bases, content generation, and connections between your business tools.

Monthly plans:

• Hosting, maintenance and technical support for your automations, and upgrades to newer AI models and systems as they become available.

The exact scope of each project or plan is set out in the written offer we send you before we start working together.

3. Monthly Plans: Renewal & Cancellation

• Monthly plans renew automatically every month, charged at the start of each period.
• You can cancel at any time by writing to info@getyourhandsoff.com.
• Cancellation takes effect from the next billing period; the current period runs to its end.
• Periods already charged are not refunded, unless the law provides otherwise.
• Any change in plan prices is announced before the next charge.
• On cancellation, and at your request, we hand over the automation with videos and guides so you can run it yourself.

4. Delivery & Client Obligations

• Delivery times in our offers are indicative and assume the timely provision of information, data and access to the tools and accounts to be connected.
• The client warrants that they have the right to process the data they give us (e.g. their customers’ details, under the GDPR) and that it infringes no third-party rights.
• Delivery is either by running the automation in our environment (with a monthly plan) or by installing it in the client’s own accounts, as the offer states.
• Corrections and revisions are included within the scope described in each offer.

Access & security: to connect your tools we request access only through secure means (e.g. user invitations or dedicated access keys) and use it solely to carry out the project. We never ask for banking or personal passwords; if you are asked for them, the request does not come from us.

5. Intellectual Property in Deliverables

• Once the project is paid in full, the client receives the right to use the deliverable (the automation, workflows and content we created for them).
• We keep the right to use our own tools, reusable components and know-how in other projects.
• With the client’s consent, we may present the project as a case study on our website.
• Third-party services (e.g. AI models, platforms and APIs) are subject to their providers’ terms.

6. Limitation of Liability

We make every reasonable effort to deliver sound results and high availability. However, we are not liable for:

• Outages, changes or problems in third-party services (AI providers, automation platforms, hosting, Google, Calendly, etc.).
• Errors in AI-generated answers or content; the client should review important outputs before relying on them.
• Indirect damage or loss of profit.
• Losses caused by changes made to the deliverable by the client or third parties after delivery.
• Indicative results (e.g. time saved or new clients), which also depend on external factors.

In any case, our total liability is limited to the amount paid for the service in question over the last 12 months.

7. Changes to the Terms

We may amend these terms. The version in force is always published on this page. For active monthly plans, material changes are announced before the next charge.

8. Governing Law

These terms are governed by Greek law. The courts of Thessaloniki have jurisdiction over any dispute.

9. Contact

For any question about these terms:

HandsOff · getyourhandsoff.com · info@getyourhandsoff.com